![]() ![]() So far it’s decent, but lacks a lot of functions. Some website suggested iDrive as the best alternative. Since google photos no longer offer unlimited storage I needed to find an alternative for my iPhone photos and videos. Neither of these would require a major fix, so it's concerning to me that these basic functions of IDriveOnlineBackup are non-functional. Additionally, when I try to "Report Problem" in the IDrive menu, a message interface pops up for half a second before disappearing, forcing me to leave a one-star review in the hopes of reaching somebody at the company. When I go to that part of the Settings menu, there is no request from I drive to approve, rendering IDriveOnlineBackup totally useless for backing up anything directly from my phone. However, when I push the Continue button too be taken to Settings, it brings me to the settings for IDriveOnlineBackup, not Settings/Privacy/Photos, where it had told me to go. This is, of course, completely reasonable and a requirement on the part of Apple. But when I opened IDriveOnlineBackup and tried to sync, it told me I had to give permission to access photos. I just signed up for this service, based on positive reviews in comparison to other cloud services. Stop lying to customers and offering promotions you will not follow through on!!! Definitely some major improvements with app function and marketing is needed. This is honestly the most difficult, temperamental app I've ever used, hands down, and I don't feel like my items are secured, and I will likely not be able to access them if I needed to. ![]() Cannot get IDriveOnlineBackup to stabilize long enough to upload images, just getting to the place to upload images takes so long, and once it opens, IDriveOnlineBackup crashes, despite how many times it takes. The company seems scattered and wants to throw out half-baked promotions without following through. I had also completely an in-app promotion to be reimbursed for my year membership and I was never actually reimbursed. I feel limited on what I can do and find this has been the most difficult cloud service I've ever used. I find accessing files is just as difficult as uploading files. I probably will not continue service after my current term, as IDriveOnlineBackup is incredibly cumbersome and doesn't back up everything. ![]()
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